Warranty Terms
Salt Flats Scooters WARRANTY TERMS
Salt Flats Scooters LLC warrants the hardware of its NEW electric scooters as follows:
• All NEW electric scooters include a 1-Year Limited Hardware Warranty (the “1-Year Warranty”) unless otherwise specified in product description, invoice or part/model option. During the 1-Year Warranty, Salt Flats Scooters will, at its sole option, repair or replace any defective electric scooter(s) or defective part(s) thereof, at its discretion, with new, used, refurbished, re-certified, or comparable parts. The 1-Year Warranty does not cover special order parts which were specifically requested by the original purchaser, which special order parts are warranted only for as long as their original underlying manufacturer warranty for such parts.
1. Salt Flats Scooters warrants to the original purchaser that the covered hardware, excluding documentation and similar items, will be free of defects in workmanship and materials for the warranty period beginning from the date of delivery to Customer. During the applicable warranty period, Salt Flats Scooters will repair or replace, at its sole discretion, the defective electric scooter, for covered defects, free of charge for labor and/or parts depending on your warranty period. Parts may not be the same but will be equivalent parts. If the electric scooter is defective within the first 30 days, Salt Flats Scooters LLC will cover all shipping costs if within the continental United States. Outside of the continental United States, the Customer will pay for shipping both ways no matter when an alleged defect arises.
2. Inside the continental United States, Customer will pay for shipping back to Salt Flats Scooters for any components or products sent for service or return after the initial 30 day period, while Salt Flats Scooters will pay for return shipping back to customer for up to one year after purchase. After the first year of ownership Customer is responsible for any shipping charges to/from Salt Flats Scooters.
3. Products sent in for authorized service/exchange must be shipped in original packaging and accompanied by copies of purchase receipts. Replacement packaging can be requested from Salt Flats Scooters customer support for a nominal fee.
4. Physical damage, abuse, or neglect, and damage caused by shipping, or misapplication of the product, repair modification, exposure to extremes of temperature or humidity, power fluctuations during charging, lightning or improper electrical power are not covered by the Warranties.